1. Acceptance of Terms

Using any part of criontavelis.com means you accept these terms in full. If you disagree with anything here, you shouldn't use our services. We review and update these terms occasionally, so check back now and then.

Your continued use after changes are posted means you accept the updated version. We'll note the revision date at the top of this page when updates occur.

2. Service Description

criontavelis provides educational resources and training focused on budget audit preparation for individuals and businesses in Australia. Our programs help people understand financial documentation, develop audit readiness skills, and prepare for budget reviews.

We offer:

• Online learning modules covering budget audit fundamentals
• Practical resources and templates for audit preparation
• Educational content about financial compliance and documentation
• Support materials to help you understand audit processes

What we don't provide: actual audit services, financial advice, or guaranteed audit outcomes. We teach the skills, but applying them properly is your responsibility.

3. User Responsibilities

3.1 Account Security

When you create an account with us, you're responsible for keeping your login details secure. Don't share passwords. If you notice unauthorized access, let us know immediately at help@criontavelis.com.

3.2 Accurate Information

Provide truthful information during registration. If your details change, update your account. We rely on accurate information to deliver services properly and communicate important updates.

3.3 Appropriate Use

Use our platform for its intended educational purpose. You agree not to:

• Share course materials with non-enrolled individuals
• Attempt to hack, disrupt, or damage our systems
• Upload malicious code or spam content
• Impersonate others or misrepresent your affiliation
• Use automated systems to scrape or download bulk content
• Resell or redistribute our educational materials

4. Intellectual Property

Everything on criontavelis.com—course content, videos, templates, text, graphics, logos—belongs to criontavelis or our content creators. You're granted limited access to use these materials for your personal learning.

What you can do: Access enrolled courses, download provided resources for personal use, take notes, and apply what you learn to your own work.

What you can't do: Copy our course structure, republish our content elsewhere, create derivative training programs based on our materials, or claim our work as your own.

If you create something original using knowledge from our courses—that's yours. We're talking about direct copying or redistribution of our actual materials.

5. Payment and Refunds

5.1 Payment Processing

Course fees are processed securely through our payment partners. We accept major credit cards and other payment methods displayed at checkout. All prices are in Australian dollars unless stated otherwise.

5.2 Refund Policy

You have 14 days from enrollment to request a full refund if you're not satisfied with a course. After 14 days, refunds are considered on a case-by-case basis, particularly if you've experienced technical issues preventing course access.

To request a refund, email help@criontavelis.com with your enrollment details and reason. We process approved refunds within 7-10 business days to your original payment method.

5.3 Subscription Services

Some programs operate on recurring payment schedules. You'll be clearly informed before enrolling if a program uses subscription billing. Cancel anytime by accessing your account settings or contacting us directly. Cancellation takes effect at the end of your current billing period.

6. Privacy and Data Protection

We collect and process personal information as described in our Privacy Policy. By using criontavelis, you consent to this data processing. We take privacy seriously and comply with Australian Privacy Principles.

Key points about your data:

• We collect information needed to provide services and improve your experience
• Your data isn't sold to third parties
• We use industry-standard security measures to protect information
• You can request access to or deletion of your personal data
• Some data retention is required for legal and business purposes

For complete details, review our Privacy Policy available on the website.

7. Course Access and Content

Once enrolled, you typically have ongoing access to course materials unless otherwise specified. We occasionally update content to reflect current practices and regulations—you'll benefit from these improvements at no additional cost.

That said, we reserve the right to retire outdated courses or significantly restructure programs. In such cases, enrolled students receive advance notice and, where applicable, alternative options or migration paths to updated content.

Technical requirements: You'll need a reliable internet connection and a modern web browser. Most content works on tablets and smartphones, though some interactive elements function best on computers.

8. Disclaimers and Limitations

8.1 Educational Nature

Our courses provide education and training. They don't constitute professional financial advice, legal counsel, or guaranteed audit outcomes. Everyone's situation differs, and while we teach best practices, how you apply them depends on your specific circumstances.

8.2 No Guarantees

We don't promise specific results, audit success rates, or financial outcomes from taking our courses. What you get from the material depends largely on how you apply it. We've seen students achieve great results, but that's never guaranteed.

8.3 Service Availability

We aim for consistent uptime but can't guarantee uninterrupted access. Maintenance, technical issues, or circumstances beyond our control may occasionally affect availability. We'll communicate about planned maintenance when possible.

9. Liability Limitations

To the fullest extent permitted by Australian law, criontavelis's liability for any claims related to our services is limited to the amount you paid for the specific service giving rise to the claim.

We're not liable for indirect, incidental, or consequential damages, including lost profits, data loss, or business interruption arising from your use or inability to use our services.

This doesn't affect consumer guarantees under Australian Consumer Law that can't be excluded. Where we're liable for breach of a consumer guarantee, our liability is limited to resupplying the service or paying the cost of resupply.

10. Termination

Either party can terminate this agreement. You can close your account anytime. We may suspend or terminate accounts for:

1. Violation of these terms
2. Fraudulent activity or payment issues
3. Abusive behavior toward staff or other students
4. Prolonged account inactivity (with prior notice)
5. Legal requirements or regulatory concerns

Upon termination, your access to courses and materials ends. We may retain certain information as required by law or for legitimate business purposes. Paid fees for services already rendered aren't refunded upon termination for cause.

11. Modifications to Services

We're constantly improving our platform and courses. This means we might add features, remove outdated content, adjust course structures, or change how certain elements work.

Most changes benefit users and happen seamlessly. Significant changes affecting your access or use will be communicated through email or platform notifications with reasonable advance notice.

12. Third-Party Links and Services

Our platform may contain links to external websites or reference third-party tools and services. We don't control these external resources and aren't responsible for their content, privacy practices, or availability.

Including a link doesn't imply endorsement. When you click through to external sites, their own terms and privacy policies apply. Use your judgment when interacting with third-party services.

13. Dispute Resolution

If you have concerns about our services, contact us first at help@criontavelis.com. Most issues can be resolved through direct conversation rather than formal proceedings.

These terms are governed by the laws of New South Wales, Australia. Any disputes that can't be resolved informally will be subject to the exclusive jurisdiction of the courts of New South Wales.

Before initiating formal legal action, both parties agree to attempt mediation or alternative dispute resolution where practical and appropriate.

14. General Provisions

14.1 Entire Agreement

These terms, along with our Privacy Policy and any additional terms for specific services, constitute the complete agreement between you and criontavelis regarding service use.

14.2 Severability

If any provision of these terms is found unenforceable, that provision will be modified to the minimum extent necessary, and the remaining provisions remain in full effect.

14.3 Waiver

Our failure to enforce any right or provision in these terms doesn't constitute a waiver of that right. All rights are reserved unless explicitly waived in writing.

14.4 Assignment

You can't transfer or assign your rights under these terms without our written consent. We may assign our rights and obligations without restriction, including in connection with a merger, acquisition, or sale of assets.

15. Accessibility Commitment

We're committed to making our platform accessible to all users, including those with disabilities. Our courses and platform features are designed with accessibility in mind, following WCAG guidelines.

If you encounter accessibility barriers or need specific accommodations, contact us at help@criontavelis.com. We'll work with you to find solutions that meet your needs.